Nico · AI back office for small businesses in the Algarve

Your admin piles up. Handled by Nico

You keep the decisions. Nico does the rest.

Rita looks after your customers. Nico looks after everything behind the scenes: your inbox, your money, your suppliers, your staff and your paperwork. He works in the background, all day, with the tools you already use.

  • Set up around the tools you already use
  • Tested with you before it runs
  • Nothing that matters goes out without your OK
  • Checked by a person before it touches your customers

Priced

Per job quoted after a short call

A one-off setup, then one monthly fee to run it.

Ask about Nico See a day's work →

A day with Nico

The weekly jobs, done before you ask.

Sorting, drafting, chasing and filing: the work that eats your evenings. Nico does it as it comes in, and puts anything that needs you in one place.

If it happens every week, follows the same steps, and you could teach it to a new starter in ten minutes, Nico can probably do it.

Nico at workexample
  • Sorted 38 overnight emails. Drafted 6 replies in your tone, ready to send.Your OK
  • Chased invoice 118 on WhatsApp. Paid at 09:42.Done
  • Drafted Friday's supplier order from this week's stock levels.Your OK
  • Built next week's rota from staff availability. No gaps.Done
  • Sent this month's 42 receipts and invoices to your accountant.Done

What Nico does

Six areas of your back office.

Start with the one job that costs you the most time. Add the next when it's running smoothly.

AI

Your Inbox

  • Sorts and labels every email
  • Drafts replies in your tone for you to send
  • Files attachments where they belong
  • Flags what's urgent and translates the rest
AI

Money

  • Quotes drafted from your price list
  • Invoices raised through your certified invoicing software
  • Late payers chased politely, by email or WhatsApp
  • Receipts sent to your accountant every month
AI

Customers

  • Confirmations and reminders on WhatsApp
  • Follow-ups after a visit or a stay
  • Review requests, and replies to your reviews
  • Win-back messages to customers you haven't seen
AI

Suppliers & Stock

  • Orders drafted from stock levels
  • Deliveries checked against invoices
  • Price rises flagged before they hit your margin
AI

Staff

  • Rotas built from availability
  • Holiday requests tracked
  • Timesheets totalled for payroll
  • Onboarding packs for new starters
AI

Paperwork & Reports

  • Forms and contracts filled from your templates
  • Data copied between your tools
  • Takings, bookings and enquiries in a weekly report, in plain English

Made For

Villa & Holiday Rentals

Check-in instructions, cleaner schedules, guest details collected before arrival, owner statements.

Golf Courses

Waitlists filled when a tee time opens, society and group bookings, course updates to booked players, tour operator invoices.

Padel & Tennis Clubs

Empty courts offered to regulars, league and tournament admin, lesson reminders, membership renewals.

Restaurants & Cafés

Supplier orders, staff rotas, allergen questions, group booking deposits.

Trades

Quotes from a customer's photo, job scheduling, follow-up for payment.

Salons & Clinics

Reminders that cut no-shows, rebooking prompts, aftercare messages.

Estate Agents

Every lead followed up, viewings booked, vendors updated each week.

1. We map one process. A short call to find the job that costs you the most time.
2. We set Nico up for it. Around the tools you already use, and tested with you before it runs.
3. We keep it running. Monitored and adjusted every month. Then the next process.

What Nico never does

  • Pay or move money
  • Sign anything
  • Make tax or legal decisions
  • Send anything that matters without your OK

Questions about Nico

What does "AI as a service" actually mean?

We pick one job that costs you time, such as chasing invoices or sending reminders, and set Nico up to do it with the tools you already use. A person checks it before it touches your customers, you approve anything that matters, and we keep it running for one monthly fee.

Will Nico send things without asking me?

Not anything that matters. Messages to customers, suppliers or your accountant wait for your OK until you tell us a task can run on its own. Nico never pays or moves money, signs anything, or makes tax or legal decisions.

Does Nico replace my accountant or my invoicing software?

No. Invoices are raised through your certified invoicing software, and your accountant keeps doing your accounts. Nico does the sorting, sending and chasing around them.

What does it cost?

Each job is quoted after a short call: a one-off setup, then one monthly fee to run and maintain it. You get the price in writing before we start.

How is Nico different from Rita?

Rita is your front desk: she answers calls and messages from customers. Nico is your back office: he handles the admin behind the scenes. Each works on its own, and they work well together. Meet Rita.

Twenty minutes, your phone, no slides.

Tell us which job eats most of your week. We will tell you whether Nico can take it on, and what it costs.